How to Maintain Track-It! Help Desk install in Tip-Top Condition!

We have all experienced the dreaded Track-It! application slowdown – the Help Desk server that just gets slower and slower as time goes on. What causes this condition and how to get the database [...]

How to backup and restore Track-It! 11.x using TI.exe

I have often been asked to explain the backup process for BMC Track-It!. In this document I have attempted to do just that. Actually, this document is an extract from one of the many BMC articles [...]