Processing Incoming Emails which resulted in Errors (inmailfile.xxx)

Due to various circumstances, FootPrints Service Core will present an error entry in the System Logs stating that a particular inbound email was not able to be processed. These files are stored as inmailfile.xxx (where xxx denotes the Date/Time Stamp). The System log will reference the exact file name the email is stored within. The inmailfile.xxx file is stored within the “..\FootPrintsServiceCore\temp” or “..\Footprints\temp” Directory, depending on the initial installed version of FootPrints.
Below you can find instructions on how to process these files.
Note: Each inmailfile.xxx file will need to be processed individually.

For Windows Installs

Assumption: FPSC is installed within C:\FootPrintsServiceCore\

On the FootPrints Web Server open up the Command Prompt by Right-Clicking and Running As Administrator

Change Directory to C:\FootPrintsServiceCore\cgi

Type in the following commands:

  • set CMI=C:\FootPrintsServiceCore
  • C:\FootPrintsServiceCore\bin\perl\bin\perl MRincoming.pl < C:\FootPrintsServiceCore\temp\inmailfile.xxx

Note: Replace inmailfile.xxx with the actual filename e.g. inmailfile.42857

For Linux Installs

Assumption: FPSC is installed within /usr/local/footprints/

Set the CMI Variable to the install location of FootPrints:

If using csh, then type in:

  • setenv CMI /usr/local/footprints

If using bash or other shells, then type in:

  • export CMI=/usr/local/footprints
  • cd /usr/local/footprints/cgi/ directory
  • /usr/footprints_perl/bin/perl MRincoming.pl < /usr/local/footprints/temp/inmailfile.xxx

Note: Replace inmailfile.xxx with the actual filename e.g. inmailfile.42857

 **Disclaimer: This Document is only applicable to FootPrints Service Core versions 9.x.x through to 11.x.x **
Recommended Posts
Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Start typing and press Enter to search