BMC FootPrints Service Core delivers a powerful and user-friendly suite of on-premises tools to automate the entire life-cycle of IT and non-IT services quickly and easily.
BMC FootPrints 12 is easy to own, use and extend. Create personalized working experiences for your employees and IT that increase their productivity. Administrators can quickly configure end-to-end business services for IT and beyond. BMC FootPrints integrates easily with other systems such as BMC Client Management, Active Directory, any SQL Database, and more. With configurable capabilities that streamline the automation of service delivery, FootPrints improves employee satisfaction and IT’s reputation with your business users. With little to no technical skill you can:
Easily initiate, route, track, and manage incidents—no programming required.
Create a searchable inventory of common issues and their resolutions.
Increase uptime and compliance by instantly monitoring key metrics, including adherence to service level agreements (SLAs).
Easily and quickly automate processes, solve issues, and communicate with the business by using tools like the drag-and-drop visual workflow builder, impact analysis, and real-time report building.
Conveniently access a full range of functions from any device.
Enjoy a strong, collaborative user community who can provide expertise online and face-to-face.Design the best FootPrints solution for your business
Asset discovery and inventory
Automate complex inventory tracking and receive complete, accurate asset intelligence.
Securely manage routine desktop management tasks without leaving your desk.
OS and application deployment
Quickly and reliably install or configure software without disrupting the user.
Centrally manage, deploy, and report on patches across diverse IT environments.
Quickly and easily provide records of compliance levels.
Reduce energy bills and lessen your environmental impact.
Easily move desktop layouts, metadata, drive mappings, customized settings, and file/folder structures.