Service Catalogue What is it and Why Do You Need It

A Service Catalogue is a “list” of services providing an overview, in business terms, of business and infrastructure services offered by the organisation. Better yet, think of it as a [...]

Value Proposition – Integrate Help Desk with Asset Management

As a combined solution an IT Help Desk and IT Asset Management solution deliver greater business value. Combining an IT Help Desk and IT Asset Management into a single solution adds value and [...]