Monitor and control your IT Services and IT Infrastructure.
In our current environment, our employees expect easy access, quick resolution and transparency. More cloud based technologies focused at consumers requires the IT Department to follow suit in order to service their employees, and allow employees to resolve issues themselves.
At the same time IT Departments are facing more complexities of the more modern heterogeneous infrastructures; and relating these different technologies to be homogeneous to the business vision and strategy.
Your Service Delivery tool is destined to be integrated with other tool sets such as Asset Management tools that can inventory (Hardware,Software, Business Policy Compliance), script, deploy or remotely control your devices from a centralised point.
Benefits of implementing an integrated IT Service Management (ITSM) and IT Asset Management (ITAM) toolset:
Knowing not all toolsets are ideal for each company’s vision and strategy (and Budget..), below is a list of tool sets that Onsoft supply to meet the requirement of your organisation.
Seamlessly automate processes and effectively manage clients with BMC Client Management 12.1, a comprehensive set of capabilities that enable you to discover, configure, manage, and secure all of your IT end points.
BMC FootPrints is easy to own, use and extend. Create personalized working experiences for your employees and IT that increase their productivity. Administrators can quickly configure end-to-end business services for IT and beyond. BMC FootPrints integrates easily with other systems such as BMC Client Management, Active Directory, any SQL Database, and more. With configurable capabilities that streamline the automation of service delivery, FootPrints improves employee satisfaction and IT’s reputation with your business users.
Double-Take® Availability™ for Windows is the first real-time high availability and disaster recovery solution to offer options for physical, virtual, and cloud servers. Double-Take Availability allows you to fine-tune your recovery and efficiency targets with flexible RTO and RPO.
No matter the size of your business, you can take advantage of full-scale protection at an affordable price. Because it’s platform, storage, and hardware independent, Double-Take Availability reduces your overall operating costs by optimizing existing infrastructure and scaling with whatever you build in the future.
Unitrends Enterprise Backup is the all-in-one backup and recovery software solution for your physical and virtual infrastructure.
Unitrends provides the industry’s broadest portfolio of cloud-empowered Continuity Solutions that protect your ideas and business with 100% confidence in recovery.
Accurate and accessible information in the directory enables employees to efficiently contact, communicate and collaborate with each other. With rDirectory, users easily locate and access current information about people, resources and services, as well as navigate and explore organizational relationships. Information and links to resources can be published for others to use and share.
for Security, ITSM and Workplace Transformation.
Understanding your end-user’s experience is essential in order to proactively improve IT services. As IT infrastructures become more dynamic, through virtualization and the use of cloud services, it is essential to have real-time analytics from the end-user perspective.
Nexthink maps all the IT services being delivered, how they are being consumed and how the IT infrastructure is performing, through real-time visualisations that provide IT departments with never before seen levels of visibility and insight into their endpoints, users, applications and network connections.