Technician Licenses, Named and Concurrent for the Help Desk

Technician licenses to access the Help Desk are available as Named and Concurrent licenses. A Named license is allocated to a single Technician and Concurrent licenses are allocated to  groups of [...]

What Is Infrastructure as a Service in Cloud Computing?

Infrastructure as a Service is a provision model in use by business to outsource hardware requirements. The cloud provider owns the equipment. The client pays for usage. Introduction In defining [...]