Numara Track-It! was designed to be the easiest solution to learn and use. This
milestone release introduces the concept of personalization with many new features
that “fit the way you work.” It now offers customizable asset templates to track
only the hardware attributes required for an environment. Also, with just a few
clicks, easy-to-use, flexible work order templates can be created to address common,
duplicable tasks such as password reset and the processing of new hires. Users can
also customize business rules for notification and escalation of customer requests
as well as service level agreements and skills-based-routing.
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